Most of us are not social workers, case managers or substance abuse counselors. We have little crisis or suicide prevention knowledge and no real expertise in dealing with anger management issues or de-escalation tactics. On issues of abuse and trauma, we hardly know what to say. On most mental health issues, we hardly know what to think.
Job training and placement, as well as housing, are not typically within our bailiwick. In short, we have no training in addressing the vast issues that face many people experiencing homelessness. ...